Privacy Policy
Creative Hive places the highest priority on protecting user privacy. This policy details how we collect, use, store, and safeguard the personal information you provide when visiting our website (www.xijiucreativehive.com) or purchasing products. Please read the following carefully.
1. Types of Information We Collect
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Essential Information
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Order Information: Name, shipping address, email address, phone number, payment information (processed by third-party platforms such as PayPal or Stripe).
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Account Information: Username and password provided during registration (stored in encrypted form).
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Non-Essential Information
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Device Information: IP address, browser type, device model, etc., collected during website visits (used to optimize user experience).
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Cookie Data: Used to analyze website traffic and user behavior (you may reject cookies via browser settings).
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2. Purposes of Information Use
We use your information only for the following lawful purposes:
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Processing orders, logistics, and after-sales services (e.g., replacement parts, returns).
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Sending transaction notifications (e.g., order confirmations, shipping updates).
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Improving product and service quality (via anonymized data analysis).
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Preventing fraudulent activities or legal disputes (e.g., identity verification).
3. Data Sharing and Disclosure
We do not sell your personal information. We share necessary data with third parties only under the following circumstances:
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Logistics Providers (e.g., DHL, FedEx): Name, address, and phone number for delivery purposes.
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Payment Platforms (e.g., PayPal): Transaction processing (we do not access your card details).
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Legal Requirements: Disclosure to government authorities or judicial bodies as mandated by law.
4. Cross-Border Data Transfers
Due to the cross-border nature of our business, your data may be transferred to other countries (e.g., from China to the EU/US). We ensure compliance with international data protection standards (e.g., encryption, data processing agreements).
5. Your Rights
Under applicable laws, you have the right to:
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Access or correct your personal information (via account settings or customer service).
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Request data deletion (within legal limits).
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Withdraw consent (e.g., unsubscribe from marketing emails).
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Lodge complaints: Contact us via [creativehiveshop@gmail.com] or file a complaint with your local data protection authority.
6. Data Security Measures
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SSL encryption technology protects data transmission on our website.
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Regular audits of internal data access permissions.
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Signed confidentiality agreements with third-party partners.
7. Data Retention Period
We retain your data only as long as necessary to fulfill the purposes of collection (e.g., order information is retained for 5 years post-transaction to comply with tax audits).
8. Privacy of Minors
Our products and services are intended for adults. If you are a minor under the legal age (as defined by your country’s laws), please use this website with parental consent.
9. Policy Updates
We may revise this policy to reflect business or legal changes. Updates will be posted prominently on our website. Continued use of our services constitutes acceptance of the revised terms.
Contact Us
For questions regarding this privacy policy, contact us via:
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Email: [xijiucreativehixe@gmail.com]
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Mailing Address: []
Note: Replace placeholders (e.g., email, address) with your business-specific details. Ensure compliance with local regulations in your target markets.